These SMS Terms and Conditions ("SMS Terms") govern your participation in the Blue Ridge Property Services, Inc. ("BRPS," "we," "us," or "our") SMS/MMS messaging program. By opting in to receive text messages from BRPS, you agree to these SMS Terms in addition to our Privacy Policy.
These terms are maintained in compliance with the Telephone Consumer Protection Act (TCPA), CTIA Messaging Principles and Best Practices, and 10DLC A2P messaging regulations administered by The Campaign Registry (TCR).
1.Program Description
Blue Ridge Property Services, Inc. uses SMS/MMS messaging for the following business communication purposes:
- Appointment scheduling, confirmations, and reminders
- Work order status updates and service notifications
- Client communications regarding ongoing property maintenance
- Service provider and partnered technician outreach and coordination
- Operational and administrative communications
This program covers communications to property management clients, real estate investors, residential clients, and service providers and partnered technicians within BRPS's service markets across the Southeastern and Midwestern United States.
2.How to Opt In
You may opt in to receive SMS messages from Blue Ridge Property Services, Inc. through any of the following methods:
- Submitting the contact form at brps.pro/contact and checking the SMS consent checkbox
- Signing a service agreement or service provider onboarding document that includes SMS consent language
- Providing your phone number and giving verbal or written consent to receive SMS communications during the onboarding process
- Texting START to our business number after receiving an initial outreach from BRPS
Consent to receive SMS messages is not a condition of purchasing or receiving any service from Blue Ridge Property Services, Inc.
Upon opting in, you will receive a confirmation message such as: "You're opted in to SMS updates from Blue Ridge Property Services. Reply HELP for help or STOP to unsubscribe. Msg & data rates may apply."
3.Message Frequency
Message frequency varies based on your service activity and engagement with Blue Ridge Property Services. You may receive messages related to scheduled appointments, active work orders, or work opportunities as they arise. There is no fixed message frequency — communications are sent as operationally relevant.
4.Message and Data Rates
Standard message and data rates may apply to all SMS/MMS messages sent and received, depending on your mobile carrier and plan. Blue Ridge Property Services, Inc. does not charge any additional fees for SMS communications. Contact your mobile carrier for details on your messaging plan.
5.Keywords and Responses
The following keywords are supported by our messaging program:
| Keyword | Your Action | Our Response |
|---|---|---|
| STOP | Reply STOP to any message to opt out | "You've been unsubscribed from Blue Ridge Property Services SMS. No further messages will be sent. Reply START to resubscribe." |
| START | Reply START to resubscribe after opting out | "You're opted back in to SMS updates from Blue Ridge Property Services. Reply STOP to unsubscribe. Msg & data rates may apply." |
| HELP | Reply HELP for assistance | "Blue Ridge Property Services: For assistance, contact us at contact@brps.pro or (804) 800-1160. Reply STOP to unsubscribe. Msg & data rates may apply." |
Additional opt-out keywords that will be honored: CANCEL, UNSUBSCRIBE, QUIT, END.
6.How to Opt Out
You may opt out of our SMS program at any time by replying STOP to any text message from BRPS. You will receive a single confirmation message acknowledging your opt-out, after which no further messages will be sent to that number unless you choose to re-subscribe.
You may also opt out by contacting us directly at contact@brps.pro and requesting removal from our SMS list.
7.Privacy and Data Sharing
No mobile information — including SMS opt-in data and consent — will be shared with third parties or affiliates for marketing or promotional purposes.
All text messaging originator opt-in data and consent information will not be shared with any third parties.
Your phone number and SMS consent data are used solely to deliver the communications described in these SMS Terms. For full details on how we handle your personal information, please review our Privacy Policy.
8.Supported Carriers
Our SMS program is supported by most major U.S. mobile carriers, including AT&T, Verizon, T-Mobile, UScellular, and others. Carrier support is not guaranteed for all carriers. Message delivery may vary by carrier and device.
9.Changes to These Terms
Blue Ridge Property Services, Inc. reserves the right to update or modify these SMS Terms at any time to reflect changes in our business practices, applicable laws, or TCR/10DLC regulatory requirements. Material changes will be reflected by an updated "Last Updated" date. Continued participation in our SMS program following any changes constitutes your acceptance of the revised terms.
10.Contact Us
For questions about our SMS program or these terms, please contact us:
Blue Ridge Property Services, Inc.
Richmond, Virginia
Phone: (804) 800-1160
Email: contact@brps.pro
Website: brps.pro